Have you ever been to office for instance at Licencing Authorities or some other office department. Well, there are certain things that can affect my mood not in the most pleasant way actually.
The worst thing is that it is not the bureaucracy itself but people sitting on their comfortable chairs, busy drinking their hot coffees. They don't care. No matter how important problem you need to solve, they'll be unwilling to help you as far as you can imagine, you can count on that. The longer question you ask, the shorter answer you get. They don't realize, that it might bury someones hope in very important things concerning their lives. And all that only because some people don't bother to devote more care to execution of their problem... You may suppose that if you strictly behave, they'll be nice to you as well. Well, you can't be more wrong - their life is being as arrogant as possible.
There is one useful saying
If you can, try to avoid stupid people.
Easily said, but in a real, nasty world that situation is practically
unavoidable. And if you're so lucky that it had never happened to you, just tell me, I can give you some addresses and you can experience the magical moment ;-)Telephone you say? No way. What organization would it be if the line wasn't engaged.
If there will be no choice how but to communicate in writing, please, try to stay calm for as long as possible, but you'll reach your break point once - I'm pretty sure about that. At least now you know that you're not the only person...
* This article is out of date a little bit. I wrote it when I was really upset when trying to communicate with some college referent, but I was successful and now it's everything OK, but I learned a lesson.
